Product reviews you collect, show and answer yourself

By asking customers after their order. Loyalo sends an invitation by e-mail after an order; the customer gives stars, writes a text and can add photos. You decide when the invitation goes out and whether a review waits for your approval first.

Yes. Product reviews will also be available on their own, for € 49 per month, or together with AI chat for € 99 per month. If you also use a Loyalo plan for subscriptions, they become an add-on of € 29 per month. Product reviews are for sale soon; you can already use them in the trial.

Yes, there will be a free starter. With it you publish up to 50 reviews (imported reviews count) and use the invitations, photos, questions and answers, and importing. The AI (the summary per product and the drafts for your reply), the thank-you discount code and the Google Shopping feed are not part of it. Collecting never stops: what comes in above 50 is kept and waits; with the add-on or the plan on its own you can still publish it. Until product reviews are for sale, you use everything without a limit.

Yes. Export them as CSV and import the file under Product reviews › Import. The export of Judge.me, Loox, Stamped, Yotpo, Okendo and Shopify Product Reviews is recognised; for another CSV you match the columns yourself. Stars, text, name, date, photos and your replies come along. Imported customers get no e-mail.

Only customers who bought the product from you: through the link in the invitation, or logged in to your webshop. They get the label 'Verified buyer'. A visitor without an order cannot write a review, but can ask a question.

A number of days after payment, seven by default, and only once the order has shipped. One reminder follows, if you want. You set how often a customer gets an invitation at most, by default once per 60 days.

Yes. You choose whether reviews are published right away or wait for your approval. You can also look only at reviews with photos first. A review with a link or e-mail address in it always waits.

Yes, as long as you reward every review and say so. Loyalo gives the points or the discount code for a published review, whatever the rating, up to the maximum per customer per month you set, and says under the reviews that customers get a reward. In the feed for Google, rewarded reviews are marked as such.

The review block puts the rating in your product page as structured data; with that Google can show stars with your search result. For Google Shopping you give Merchant Center the feed that Loyalo keeps up to date for you. Whether and when Google shows stars is up to Google.

Two things. It writes a short summary per product of what customers say, from five reviews with text, and it writes a draft for your reply to a review or your answer to a question. A draft is never posted by itself: you check it. In an answer to a question it puts what it does not know between square brackets; you have to fill those in before you can post the answer. You can switch the summary off.

With Loyalo. The photo is made smaller in the customer's browser and shown on your product page from your own domain. You need no extra app or storage for it. You can hide one photo without hiding the review.

The review block, the form and the e-mails come in Dutch, English and German. The dashboard is available in Dutch and English.

The blocks are app blocks for Online Store 2.0 themes: you place them in the theme editor where you want them. You set the star colour per block; the button colour in the Loyalo reviews block.

Not yet. A review has text, stars and up to four photos.