Switching extras on
- Open Subscriptions > SettingsUnder 'One-time extras', allow customers to add something extra to their next delivery.
- Choose the productsSelect which products customers can pick as an extra.
- Set a discount and a maximumGive subscribers a discount on extras if you like, and decide how many extras may go along per delivery.
How payment works
An extra becomes a line on the subscription for the next delivery only. The customer pays for the extra together with that delivery, with the same payment method as the subscription: the card or the iDEAL mandate. After the delivery Loyalo takes the extra off the subscription again.
| Part | How it works |
|---|---|
| Payment | Together with the next delivery, by card or through the iDEAL mandate |
| Order | The extra is on the same Shopify order as the delivery |
| After that | The extra is gone; the subscription continues as it was |
An extra is for one delivery. If the customer wants it again next time, they pick it again. If they want it every time, a higher quantity or another product fits better.
How the customer hears about it
When extras are on and you have chosen products, the reminder for the next delivery carries the link 'Add something to this delivery'. One click opens the portal at the extras; no login needed. The link is only there when 'Manage without Shopify login' is on (Subscriptions > Settings). If Klaviyo sends your emails, the same link is in the Upcoming Delivery event as extras_url.
Where does the customer see the extras?
In the portal with their subscription, at the next delivery.
Is an extra charged right away?
No. The extra is charged at the moment the next delivery is collected, in one payment.
Can customers add several extras?
Yes, up to the maximum per delivery you set.
Can I see what extras bring in?
Yes. In the settings you see how many extras are waiting and what they brought in over the last 30 days.
Setting up selling plans
Create subscription plans with frequencies, discounts and products. Loyalo puts them on your products as native Shopify Selling Plans.
Connecting iDEAL and Mollie
Offer subscriptions with iDEAL through your own Mollie account: the customer pays the first order with iDEAL, then Loyalo collects by direct debit.
Widget on the product page
Put the subscription choice on your product page and set the look, texts and labels. Try a new design as a draft or with an A/B test first.